Anyone can find themselves going through difficult times and your finances aren’t always going to be top of your priorities.  That’s where our Collections teams step in, to take the worry away and get our customers back on track. 

Some may have the misconception of a Collections team that it’s about demanding money but that couldn’t be further from the truth.  By having an honest, open and above all, comfortable, conversation with customers, our Collections team aim to find out exactly what’s going on and then come up with a solution that works well for everyone.