As our Customers are at the heart of everything, we do it only makes sense that our Customer Service teams sit at the heart of our Contact Centres.
Dealing with anything and everything that our customers may need you’ll never know what to expect until you pick up that call, but that’s the fun of working in Customer Service! Building your knowledge of the various processes and procedures across the Bank, helping with a wide variety of queries and interacting with every other team within Operations you are the true customer champion.