Financial Difficulties 

We care a lot about our customers and want to help them as much as we can.  That’s why we set up our Financial Difficulties team, to offer support when they need it most. 

For many reasons our customers can find themselves in a situation where they’re finding it hard to keep up with their repayments, that’s where our specially trained Financial Difficulties team step in.  By getting a deeper understanding of our customer’s financial situation we can offer bespoke solutions that help them to stay in control and continue to manage their account.