Anyone can find themselves going through difficult times and their finances aren’t always going to be top of their priorities. That’s where our Collections team step in, to take the worry away and get our customers back on track.
Some may have the misconception that Collections is just about demanding money but that couldn’t be further from the truth. By having an honest, open and above all, comfortable, conversation with customers, our Collections team aim to find out exactly what’s going on and then come up with a solution that works well for everyone.